5 Mistakes to Avoid on Your First Day of Work

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Starting a new job can be exciting and nerve-wracking, but coming prepared and alert will only set you up for success. We all want to make a good first impression on everyone we meet so it’s important to be prepared. Avoiding these 5 common mistakes will help you thrive on your first day of work:

Not Getting Enough Sleep

There is nothing more unprofessional than constantly yawning throughout your first day of work. Chances are you will be training or working with someone throughout the entire day, and that person will see each and every yawn. Not only will a good night’s sleep prevent looking bored, it will keep you alert and professional.

For more information about 2313 Inc., check out our website at http://www.2313inc.com/.

Not Paying Attention

While first days can be filled with boring technical information and learning a lot of new names, remember to pay attention and learn as much as possible. Try bringing a notebook on the first day to take notes in; doing so will give a good impression, and allow you to write down vital information.

Not Dressing Professionally Enough

Even if it is a fairly casual work environment, always dress appropriately and professionally on the first couple of days. Once there has been time to assess what everyone else is wearing, adjustments can be made from there. It’s good to stick with something classic and comfortable in order to make a strong first impression.

Check out the 2313 Inc. SlideShare for Top 5 Traits of Successful Salespeople.

Not Studying the Company

It is always good to go into your first day of work with some knowledge about the company. If there is a team page, learn the names of your new colleagues. Taking the time to learn about the company’s missions, values, and clients will better equip you for success in those initial weeks.

Not Asking Questions

Some people are too scared to ask questions on their first day, but it is much better to clarify something that is confusing than to simply hope you understood what was instructed of you. Questions also show that you are listening and eager to learn more. A lot of people feel lost on their first day of work, which is completely normal; ease into the newness by asking thoughtful, relevant questions.

 

 

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Using Client-Appropriate Language

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Based in Farmington Hills, MI, 2313 Inc. is devoted to the betterment of client relations and employee satisfaction. Check us out on LinkedIn.

Language is one of the most impactful things in the world. How we communicate to others is often the basis for first and lasting impressions, general sentiment, and even future opportunities. The specific words used to communicate with a client can make or break an account.

Of course, presentation is an incredibly important part of that. The tone and inflection used in both written and spoken language also have a large affect on how messages are perceived. Simply saying, “Let me check to see what’s causing this issue,” instead of “We did everything correctly, so the problem must be on your end,” makes a huge difference. While the core message (There’s a problem somewhere) remains the same in both situations, one implies that it is the client’s fault, while the other focuses on the problem and not on who is to blame.

Whether you are speaking to a client in a meeting, briefly over the phone, or through an email or report, remember these tips to better communicate:

Don’t Blame the Client

Even if it is very clear that the client did something wrong, it’s generally a bad plan to explicitly state blame. Use positive language when pointing out problems: “It looks like the address we have on record for you is _____. Could you provide me with the correct information?” Phrasing language in this way versus “The address you gave us is ___…” refrains from placing blame on anyone and instead focuses on the problem and how to solve it.

Keep it Simple

Just because a client is buying services or products from you, that doesn’t mean they know the language and jargon of the industry. Remember not to use industry jargon, instead using terms that are easily understandable by individuals both familiar and unfamiliar with the industry.

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Don’t Use Buzzwords

When talking with potential clients, refrain from using buzzwords or pretentious terms to make you or your product or services sound impressive and trendy. The product or services should stand up by themselves – so there is no need to rely on fancy words or phrases to boost their appeal.

Be Specific

While keeping things simple is important, it is equally important to be specific and not use general terms that don’t really mean anything. Use actual numbers, facts, and client testimonials whenever possible so that your client or potential client knows what they are getting into.

Stay Positive

Keep language positive, confident, and enthusiastic. The way words are presented to a client makes all of the difference. You may have the best presentation in the world memorized, but if you come across as not confident or bored, who will believe it? The best communicators understand stage presence and how to keep an audience rapt. The words themselves are a part of that, but how you present those words plays an immensely important role as well.

What’s Happening at 2313 Inc. – August 2014

2313 Inc. has a ton of great things happenings recently! Here are a few updates regarding the company:

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2313 Inc. recently held a V.I.P. to Leader event in Farmington Hills, MI. Leaders were invited from offices in Chicago, Cleveland, and Washington D.C. To celebrate, leaders attended a Detroit Tigers game vs. the Colorado Rockies, as well as a golf outing on Saturday.

The Ladies went for a spa treatment!

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Next week, we will be having a Toronto Leadership Seminar, where leaders from many different offices around the country will meet to train, work, and help make each other better leaders!

We have a Top Gun recruiter contest finishing up. Recruiters who contribute the most to the growth of 2313 Inc. over a seven month period will be flown to Southern California, and stay in a beautiful house in Laguna Beach! During the trip, recruiters will learn about personal development plays and time management from our Organization Development Manager, Stefanie.

“Top Gun is always a great time for leaders, and it brings in the best of the best trainers to grow,” said Ken Lear, Manager of 2313 Inc. “Every year has been a huge success, and this year will absolutely be a great time!”

2313 Inc. will also be doing some great activities at the beach: sunbathing, snorkeling, and paddle boarding. The trip will happen September 19th to 21st.

Learn more about 2313 Inc. at our website: http://www.2313inc.com/