Posts by 2313inc

2313 Inc. is a sales and business consulting firm located in Farmington Hills, MI. We specialize in client retention and satisfaction as well as building entry-level employees into future managers.

Developing Strong Leadership from Scratch

At 2313 Inc. (Farmington Hills, MI) we pride ourselves on our ability to develop our team members into world-class leaders. In this blog post we will shed some light on how we do it.

Developing Strong Leadership From Scratch

Anyone can learn to be a good leader, but it takes something extra for a team to get behind you.

If you own a business and it starts growing, you’ll need other people to whom you can delegate management and leadership duties. But how do you develop those ever-important leadership skills in your employees? Here are some tips from 2313 Inc.

Identify the critical skills you need in your leaders. Each organization is different, so you need to take the time to figure out what your needs are and how your current staff’s competencies work into that. Once you know those needs in relation to your company’s strategy, you can begin your efforts to develop new leaders.

Identify leadership candidates. Which of your employees seem to have these critical skills, or which of them could develop those skills with some mentorship from you? Which of them takes the initiative when things need to be done? A good leader knows each team member’s strengths and areas where they need to grow. With that information, a leader can begin building skills in those with leadership potential.

Invest in your team. High-impact companies invest in leadership development more than novices do. Help your staff to participate in programs that will give them the skills they need to become leaders in your organization. It’s worth the cost to send promising employees to workshops and classes.

Teach them to network. By doing so, you’ll help them learn how to make connections with people they don’t know. They’ll also develop some mutually beneficial relationships that will help you and your company. You can start small, with company potlucks or after-work happy hours, and then bring them to larger networking events and introduce them to your connections.

Give them the right experience. If your managers need to be good public speakers, for example, invite your team member to watch you give a presentation and then, later on, ask them to present in your place. You can do the same with duties like running meetings and overseeing projects. All these tasks will help your budding leaders develop their management skills.

Allow them to stretch. It’s okay if your potential leaders struggle a little; it will ultimately help them to build their skills and learn who to ask about what.  That doesn’t mean you should sit around and watch while your employee tries to figure out something that’s become easy for you. Give hints here and there, or introduce them to someone in the company who will be better able to help.

Let them take ownership. If you’ve taught your employees how to make smart, informed decisions based on their knowledge of the company and the product, you shouldn’t make them run their ideas by you before executing them. Trust your employees and your mentorship enough to let them make their own decisions. Some of those decisions will result in learning experiences, some will be amazing—but whatever the case, if you let your potential leaders lead, the long-term results will be great.

If you are interested in 2313 Inc. jobs you can check our ZipRecruiter!

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A 5-Step Guide to Setting and Meeting Career Goals

Goal-setting is a regular and ongoing activity we engage in here at 2313 Inc. (Farmington Hills, MI). Here’s how to implement this productive habit in your own life.

A 5-Step Guide to Setting and Meeting Career Goals 2313 Inc
Nobody with any degree of motivation imagines that they’ll be in the same job, at the same pay rate, five years from now. So what do you do if you want to move beyond your current position? You need to set goals—but how do you do that for maximum chances of success? Here are some tips from 2313 Inc.
 
Make your goals SMART
Unless your goals are Specific, Measurable, Achievable, Relevant, and Timely, you’re not going to be able to achieve them. It’s not enough, for example, to say that you’d like to own your own business. You need to set a goal like, “I will own my own business in five years.” This specific goal is also measurable because you can track your progress toward that goal. It’s achievable and realistic if you are motivated, and timely because you’ve set a time limit for achieving that long-term goal.
 
Create milestones
Because SMART goals must be measurable and achievable, create milestones (or short-term goals) in support of your long-term goal. For example, you could create a short-term goal of finding at least one mentor within a month, or taking an accounting or bookkeeping class within a year to support your ability to manage your business finances.
 
Build your network
Once you’ve decided on the goal you want to achieve, some of the milestones you create should revolve around building your network. Seek out mentors in your desired career field, talk to people at networking events and conferences, and build connections with people online through career-oriented social media channels. By building your network, you’ll have a better chance of successfully achieving your goals.
 
Be committed and accountable
You can create all the long-term and short-term goals you want, but if you’re not committed to them, you won’t succeed. If you believe your goal is important and attainable, you’re more likely to do the work necessary to achieve it. Likewise, you need to be accountable, so make sure a mentor or fellow entrepreneur is there to hold you to your long-term and short-term goals.
 
On the other hand, be flexible
You may find that you need to change your timeline for achievement of your goals. For example, if you have a goal of graduating from college in three years, but then realize you can’t do that while also working full-time, don’t be afraid to modify that goal. Maybe you can take one or two evening classes each semester.
However, there’s also a chance that a goal you set may no longer be important to you; in that case, set yourself a new SMART goal to achieve.
For additional information about 2313 Inc., follow us on Twitter @ 2313inc.

Improving Conversation Skills for Better Networking

Like it or not, networking is an important part of becoming successful. In this blog post, 2313 Inc. (Farmington Hills, MI) shares tips to perfect the art if conversation

2313 Inc Improving Conversation Skills for Better Networking

Networking. At its worst, it’s an exchange of banal small talk and glad-handing that you’ve been forced into by someone who’s read a blog post about the importance of networking. At its best, though, networking can be a great opportunity to make connections that can help you—or allow you to help others.

Ultimately, networking events are what you make them. If you think they’re going to be useless ordeals, that’s what they’ll be. On the other hand, if you go into a networking event armed with good conversation skills and a positive attitude, you may find that you get more out of it than you might have thought even in your most optimistic moments.

While 2313 Inc. can’t help you with your attitude—that’s one’s up to you—we do have some tips for improving your conversation skills and making your networking better and more successful as a result.

Learn more about who makes up our team at 2313 Inc. on our website: http://www.2313inc.com/team/

Make it about them

You’ve probably been held captive by someone who talks endlessly about something you don’t care about. Don’t be the person who does that. Instead, show interest in your conversation partner’s world. Start your conversations by asking an open-ended question about the work they do or their interests. Try starting with business-oriented questions like “How did you get started in this industry?” or “What’s your favorite type of client to work with?” If the conversation goes a little farther, consider asking questions along the lines of “What’s your favorite way to celebrate success?”

Don’t be a panhandler

No, we’re not talking about the person asking for spare change on the street, but we are talking about a similar attitude. Don’t approach people with the intention of getting something out of them, but rather with sincere interest and an attitude of “what can I do to help you?” By taking a constructive stance and wanting to be of service, you actually increase the odds that something good is going to come out of your networking activities.

Listen. Really listen.

Most people don’t listen well. They’ll hear half of what the other person is saying and immediately start forming counter-arguments or thinking of things to say in response. But people respond best when they feel heard. Pay attention when the other person is talking—make eye contact, nod, or make affirmative noises—and use “active listening” techniques like paraphrasing the other person’s view and asking for clarification if needed.

Avoid taboo topics

We all know politics and religion are topics that should not be on the table at a networking event. But did you know that there are some other, less obvious things you should avoid talking about? Don’t discuss relationship status, for example, and do avoid comments on a person’s physical appearance. You might also want to avoid discussing major purchases or other things that could signal that you are of a higher (or lower) socioeconomic status than your peers.

Use positive language

Networking events are not the time to complain about your job, your commute, or your personal life. Instead, make sure your language is inviting and not overly blunt. There’s really no down side to using positive language (just try not to be too constantly chipper because that can come off as being insincere), and it’s a great way to avoid communication problems that arise from misinterpretation of blunter language.

What tips do you have for improving your conversation skills? Please tell us in the comments.

For more information about 2313 Inc. management and history visit us on CrunchBase!

Easy and Effective Ways to Improve Team Communication

2313 Inc Easy and Effective Ways to Improve Team Communication

A team that communicates well eliminates many workplace issues.

At 2313 Inc., we value individuals that know how to communicate well. Learn more about the values and mission of 2313 Inc. here: http://www.2313inc.com/2313incstory/2313inc-values-and-mission/

Good communication is the lifeblood of every successful business. Not only is it important to communicate well with your customers, it’s just as important to communicate well with your team members. If your team isn’t communicating well, they’re not working well together, and that can lead to problems with customer acquisition and retention.

Here are some easy ways to improve communication with your team:

Build Rapport

A great way to lay the foundation for successful communication is to build rapport in your team. Try taking everyone out for lunch, and tell them there’s just one rule: no discussion of anything related to work. A casual meal in which you’re talking about things you do outside the office is a great icebreaker and helps to open the lines of communication within and between teams.

Ask Questions

Every employee has their own way of perceiving and internalizing information. Knowing how your employees like to receive information—through email, a messenger service, an internal e-newsletter, or face to face—can help you create a better plan for regular communication. Your staff will also appreciate that you’re making the effort to maximize their productivity and understanding.

2313 Inc. was named as a best and brightest company to work for in 2017! Check out the press release on PR NewsWire.

Reach Out to Shy Employees

Not everyone is gregarious and extroverted, and that’s not a bad thing. Take the time to reach out to your quieter team members and show a genuine interest in them and their work. Be ready for your outreach to take a while before it achieves results; people don’t become shy overnight, so their shyness isn’t going to disappear overnight, either.

Make People’s Roles Clear from the Start

Communication can break down pretty quickly if team members don’t understand what their role is. Keep workflows transparent, make sure each team member understands how they contribute to the success of the project or the company, and be sure they know what channels the project has to go through for approval and completion.

Have One-on-Ones with Your Team Members

A weekly 10-minute check-in with your direct reports can make a world of difference. The check-in will give and your team members a chance to discuss issues and ask questions that may be better addressed outside a group setting. It can also provide a way to bring up performance or attendance concerns before they reach a crisis point.

Explain the Reason for the Ask

It may seem silly, but it’s quite possible that a team member may not know why you’re asking them to do something. Instead of assigning a task with no context, help your team member to understand the value and significance of the task you’ve asked them to do. Not only will it help the person to feel like that they’re doing something important, it will go a long way to helping them understand their role in the company.

Offer Constructive Feedback

Focus on the behavior rather than the person’s character. For example, if you see that a team member is frustrated or struggling, give them some tips on how they can meet their goals and ask what you can do to help. And, of course, allow your team member to share their thoughts and be a part of the solution to any problems you may be facing.

Effective communication lays a foundation for success, both for your company and for individual team members. It can be time-consuming to establish or improve communication, but it’s worth the effort. If you put in the work, you’re bound to reap the rewards.

If you’re interested in learning more about 2313 Inc. you can visit us on LinkedIn!

How Social Responsibility Encourages Employees and Improves Public Relations

At 2313 Inc. we encourage our employees to be actively involved in the local Farmington Hills community. We also strive to make regular philanthropy a way of life.

2313 Inc How Social Responsibility Encourages Employees and Improves Public Relations

Social Responsibility inspires employees to do their best on the job and contribute to the wellbeing of the community.

Improving society is a core value of many companies doing business today. CEOs and employees have learned that a work culture committed to philanthropy also improves their bottom line. It’s true—social responsibility is good for business. Here’s how:

  • It improves public perception of the company, resulting in heightened company trust
  • It allows employees to gain a wider perspective of the world and understand how the skills they have gained can translate across many areas of their lives
  • It personifies the company into a force for change and good, not simply a for-profit endeavor
  • It gives the company a competitive edge in the market
  • It cultivates greater employee satisfaction and loyalty

Employees today have a greater opportunity to make a difference in their communities by finding volunteering opportunities at work. For example, 2313 Inc.’s support of Operation Smile allows the team to contribute to philanthropic causes and make a difference on a global scale. Our work with Operation Smile provides a positive example of social responsibility to our clients, employees, and business professionals.

Every employee has valuable skills to offer nonprofit organizations, from the ability to take photos at events, to making children laugh during medical missions, to organizing fundraisers. By offering their particular strengths and resources, employees can make a meaningful contribution to those in need.

A company’s public image can be swayed with of its social responsibility programs and how aware the public is about those programs. Anyone will usually say they feel more comfortable supporting a company that does its part to help with the community and support humanitarian work. It’s worth letting the public know about the great projects and charities you support. Companies can even improve their public image by supporting nonprofits through fundraisers, volunteering, and strong partnerships. By promoting these efforts and letting the public know about their support, companies increase their chances of becoming favorable in the eyes of consumers.

Anyone in the company can make a difference and contribute in his or her own way. If you’re interested in making a difference in the lives of people in need, start your search at work. You may find a program that will be happy to have your support.

Do you live in the Greater Detroit Area? Learn how you can join the team at 2313 Inc. today! Visit 2313 Inc. on ZipRecruiter

Meaningful Ways to Handle Rejection

Rejection is a part of life — and is most certainly a part of business.
At 2313 Inc. we help prepare our team members to take rejection in stride and never let it keep them from hitting their goals.

2313 Inc.

Everyone gets rejected, but will you let rejection stop your career in its tracks, or will you turn it into an opportunity to grow

Rejection hurts. There is no way to avoid it. Your first step is to acknowledge the rejection–but don’t dwell on it. Convert that rejection into motivation. Here are some of 2313 Inc.’s favorite strategies that will keep you moving forward.

1. Don’t Expect Rejection

Anticipating rejection can lead to procrastination. Reaching out to a customer can be scary. But then again…what if you’re just what that customer needs when they need it? Don’t let the fear keep you from putting your best foot forward!

2. Establish Clear Goals

Have you created a clear set of goals? Get specific about all of your goals. Establish daily, weekly, and monthly goals. If you need help setting goals, consult your team members or supervisor. 

3. Create A Work Routine

Create a work routine. Make customer contacts at the same time every day. As you improve your skills, you’ll reach more people. The more people you reach each day, the greater your chances of getting to “yes.”

Learn about the story of 2313 Inc. on our website!

4. It’s Not About You

Don’t take the easy way out by making rejection personal. Learn to see each rejection as an opportunity to understand something about yourself.

5. No Doesn’t Mean Never

Once you hear a “no,” acknowledge it and continue talking. If you don’t have what your customer needs, you may know someone who does. Be a useful resource. You’re establishing and maintaining a long-term relationship.

6. Start With a Smile

Start your day by visualizing success. Picture your customers saying “yes.” Sometimes a positive attitude is all you really need to get that sale squared away.

7. Toughen Up

You can’t take a break every time you get a rejection. You need to toughen up and build up your endurance. Rejection is a great teacher if you learn to see it as motivation.

8. Ask for Feedback

Always ask for feedback when you’ve been rejected. If you don’t understand why it happened, you won’t know how to prevent it from happening the next time.

9. Keep Moving

Working with purpose prevents rejection from moving in and taking over. Choose to get things done. Organize your workspace. Finish up tasks you were putting off. Taking constructive action will improve your attitude.

Head over to CrunchBase for additional information about 2313 Inc., the premiere business consulting firm based in Farmington Hills, MI: https://www.crunchbase.com/organization/2313-inc

Think Like a Manager To Help Grow Your Career

2313 Inc. (Farmington Hills) is committed to helping entry-level business professionals find success in all they do, and thinking like a manager is an essential part of that. 

2313 Inc. Think Like a Manager

Learning to think and work like a manager gives you the perspective you need to earn professional recognition and reach your goals.

Great managers aren’t just born overnight. Sure, some people naturally possess some of the skills necessary to excel at management, but most great managers are great because they have years of experience and learning on their side. 

What can you do to prepare yourself for a management position? Learn and practice the necessary skills – no matter where you are in your career. Peter Drucker, a well-known management consultant and educator, is considered the father of management studies. He broke the manager’s duties down into five basic tasks:

1.    Sets Objectives

2.    Organizes

3.    Motivates and Communicates

4.    Measures

5.    Develops People 

Encourage employees and sales associates to develop their understanding of business and management practices. Drucker’s management tasks inspired the following tips that will teach you to think and work as a manager, no matter where you are in your career.

Learn more about a career at 2313 Inc. on the 2313 Inc. Careers page.

Keep Developing Management Skills

There’s always something new to learn about management and business. Keep your skills sharp by reading new management books or even finding online classes to improve your management skills. Then, create a study group at work to support and apply what you learn to real-world problems. You know the old saying: practice makes perfect!

Connect With Your Team

Tell your team members, team leader, and supervisor that you want to contribute to your team’s growth. Come up with a pitch for a team-building activity, a volunteer project, or a social event that will improve team cohesion and productivity. One of our traditions at 2313 Inc. is to get together after work every Thursday — it’s an idea worth trying!

Find a Mentor

Some companies have formal mentorship programs, though that’s not completely necessary in order to find a mentor. Your supervisor might be interested in mentoring you, or you can look for a mentor at a networking event. Mentorship will improve your management expertise and develop strong professional relationships, which you can use as resources once you become a manager.

Don’t Keep Your Career Goals a Secret

How will you advance in your career if you don’t tell anyone about your goals? Let your supervisor know that you’re interested in becoming a manager. Complete your regular assignments and volunteer for special projects when you have the time to do them well to show that you’re willing to go above and beyond.

Becoming a manager will help you to advance in your career and develop the skills you need as a leader. Make a commitment to your future by using these strategies to increase your skills and your opportunities for advancement.

If you’re interested in management training, check out 2313 Inc. jobs on our Careerbuilder page.