Easy and Effective Ways to Improve Team Communication

2313 Inc Easy and Effective Ways to Improve Team Communication

A team that communicates well eliminates many workplace issues.

At 2313 Inc., we value individuals that know how to communicate well. Learn more about the values and mission of 2313 Inc. here: http://www.2313inc.com/2313incstory/2313inc-values-and-mission/

Good communication is the lifeblood of every successful business. Not only is it important to communicate well with your customers, it’s just as important to communicate well with your team members. If your team isn’t communicating well, they’re not working well together, and that can lead to problems with customer acquisition and retention.

Here are some easy ways to improve communication with your team:

Build Rapport

A great way to lay the foundation for successful communication is to build rapport in your team. Try taking everyone out for lunch, and tell them there’s just one rule: no discussion of anything related to work. A casual meal in which you’re talking about things you do outside the office is a great icebreaker and helps to open the lines of communication within and between teams.

Ask Questions

Every employee has their own way of perceiving and internalizing information. Knowing how your employees like to receive information—through email, a messenger service, an internal e-newsletter, or face to face—can help you create a better plan for regular communication. Your staff will also appreciate that you’re making the effort to maximize their productivity and understanding.

2313 Inc. was named as a best and brightest company to work for in 2017! Check out the press release on PR NewsWire.

Reach Out to Shy Employees

Not everyone is gregarious and extroverted, and that’s not a bad thing. Take the time to reach out to your quieter team members and show a genuine interest in them and their work. Be ready for your outreach to take a while before it achieves results; people don’t become shy overnight, so their shyness isn’t going to disappear overnight, either.

Make People’s Roles Clear from the Start

Communication can break down pretty quickly if team members don’t understand what their role is. Keep workflows transparent, make sure each team member understands how they contribute to the success of the project or the company, and be sure they know what channels the project has to go through for approval and completion.

Have One-on-Ones with Your Team Members

A weekly 10-minute check-in with your direct reports can make a world of difference. The check-in will give and your team members a chance to discuss issues and ask questions that may be better addressed outside a group setting. It can also provide a way to bring up performance or attendance concerns before they reach a crisis point.

Explain the Reason for the Ask

It may seem silly, but it’s quite possible that a team member may not know why you’re asking them to do something. Instead of assigning a task with no context, help your team member to understand the value and significance of the task you’ve asked them to do. Not only will it help the person to feel like that they’re doing something important, it will go a long way to helping them understand their role in the company.

Offer Constructive Feedback

Focus on the behavior rather than the person’s character. For example, if you see that a team member is frustrated or struggling, give them some tips on how they can meet their goals and ask what you can do to help. And, of course, allow your team member to share their thoughts and be a part of the solution to any problems you may be facing.

Effective communication lays a foundation for success, both for your company and for individual team members. It can be time-consuming to establish or improve communication, but it’s worth the effort. If you put in the work, you’re bound to reap the rewards.

If you’re interested in learning more about 2313 Inc. you can visit us on LinkedIn!


10 Reasons To Always Tell the Truth at Work

2313 Inc. 10 Reasons To Always Tell the Truth at Work

Flickr CC via Novartis AG

Telling the truth is a simple strategy for igniting integrity and moving your career—and reputation—in the right direction.

Always telling the truth is an actual, practical, and reasonable strategy to use during your workday. Telling the truth provides useful tools for self-review and decision-making when you’re facing a complex problem with a variety of factors. Put these strategies into practice and you’ll understand that not only does the truth set you free, it’s a core value of any business strategy.

Keep Your Cool

Telling the truth doesn’t mean speaking from a place of anger or strong emotions. If your temper starts to rise, pause and take a breath in order to calm down. Count to 10—or up to 100—pick the number that gives you time to develop a thoughtful response to the situation that respects the other person’s point of view without silencing your own truth.

Listen and Learn

Upon hearing someone saying something you disagree with, we’re often prompted to immediately start framing a rebuttal. When that happens we’ve stopped listening. Our rebuttals are most often about making a point that’s more inline with our version of the truth than it is to actually communicating with someone. Listen and learn.

Experience Empathy

Empathy requires that you be able to imagine yourself in someone else’s situation. Empathy at work is an essential tool to improve work relations with your team members. It gives you a creative advantage at work since it expands your perspective. Someone who has empathy is able to imagine solutions to problems for a colleague or client’s perspective.

Lies Change Size

Sometimes we’re tempted to tell a lie so that we appear bigger—more successful, more powerful, more popular. When avoiding the truth in the hope that we’ll look better to other people we actually hurting ourselves. Before a social or networking session review the things that you’ve done in your life that make you proud. Don’t let a conversation become a competition. Let authenticity and honesty guide your questions and answers.

Develop Discretion

When someone shares something in confidence, treat what he or she shares with consideration and care. If you have questions about what you’ve been told, about whom it’s okay to share it with, ask the source for answers. Never pass on information that’s mean-spirited or negative—that’s just gossip and it hurts you and the people it’s about.

To learn how you can join the 2313 Inc. team today, check out our latest openings on CareerBuilder: http://www.careerbuilder.com/jobs/company/chn48w5wt4wvb2nzmb8/2313-inc

How to Avoid Burnout at Work

2313 Inc. How to Avoid Work Bunrout

Flickr CC via Magnus

Learn more about 2313 Inc. by visiting our website at http://2313inc.com/.

Just like a light bulb human beings are susceptible to burnout. It happens for a variety of reasons, but most often there’s a very simple reason. You forgot to take care of yourself. Burnout starts simply—so simply you may not notice it.

One morning you decide you don’t have time for breakfast so you substitute a healthy meal and a moment of reflection with a donut and a sugary coffee drink on your commute.

At home you have chores to do and family and friends who require your time and attention. In order to complete all of your tasks you decide to stay up late to finish a project. You cut back on your sleep. You may choose to wake up early to get a head start on the day.

Over time you will begin to build up a sleep deficit and that will have a negative impact on your ability to concentrate. Your productivity at work will suffer. The quality of your relationships with your colleagues, family, and friends will also lose their rewarding quality, and eventually become an exhausting chore. Burnout can lead to physical exhaustion and illness if you don’t pay attention to the demands on your time.

It’s not uncommon for people who are motivated to engage each opportunity they encounter with their full attention and energy to stumble into burnout. However, there’s a problem with this behavior. You can’t engage fully in your success if you’re energy has been depleted over time and you don’t the time to recharge your batteries.

The solution to burnout is simple. Pay attention to your behavior at work and at home. Here are some things to remember so you won’t get caught up in burnout:

  • Don’t overpromise. Only agree to do what you can do with the time and resources you have. This doesn’t mean you stretch in order to learn. Stretch thoughtfully.
  • Don’t create unreasonable goals at work and in your personal life. Remember to use your common sense. If it doesn’t feel right then reconsider your process. Do you create unreasonable goals for yourself at work and in your personal life?
  • Use problem-solving skills to break down large goals into more reasonable, smaller goals. Take one step at a time and you will reach your goal.
  • Schedule personal time so that you can relax and retain your good health and positive outlook.
  • Forgive yourself for making mistakes. Don’t keep it a secret. Let people know what happened. Fix it. Let it go.
  • Ask for help when you need it. Help someone when they ask you for help. Remember, success is a team effort.

Team Building is Crucial to Workplace Success


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At work we’re responsible for a clear set of tasks that we must complete each day. But we’re not only professionals. We’re also human beings. Getting to know the person who sits next to you, your supervisor, and team members in other departments delivers the insights you need to see them as real people. At 2313 Inc, team building provides pathways to understanding that will improve your professional interactions.

Build Better Communication

Team building breaks down walls and creates an opportunity for discussion and communication between workers from all levels of the company. Employees can speak more comfortably with management when they’re trying to solve a problem together. These relationships will continue to grow when you’re back in the office. Communication networks created during team building events grow stronger every time their used when you’re back at work.

Speaking Out

You don’t often have a chance to share you ideas about strategy or process during your workday. A team-building environment provides employees with a chance to speak up when they have an idea that will help their team. Each employee is empowered to model leadership behavior while developing confidence in his or her ideas and skills. It motivates them to go after new challenges when they get back to work.

Get Creative

Solutions to problems often require that a team learn to think differently. Team building activities place employees in situations outside of their daily routines. Forced to problem-solve in a new way these situations generate new and creative methods for finding solutions, which can be brought back to office and put into practice there. Everyone at 2313 Inc doesn’t mind getting creative!

Your Best Gets Better

When working in a team each member experiences a form of peer pressure. It’s not a bad thing if it’s experienced in a supportive environment. Peer pressure is a useful tool since it reminds you that you’re not working alone and that other people are counting on you. Use it to find the motivation required when you or members of your team are facing a difficult assignment. It will make your best efforts even better.

Improve Morale

There is no way around it. Some parts of each workday are simply filled with hard work. It can begin to feel like a grind. You’re experience of a bad day is improved when you understand that you have a team member who is going experiencing the same thing. It makes the work easier to do when you know that you’re not alone. And when your team finally reaches the goal you will be able to celebrate your achievement with together and share the motivation required for continued success.

4 Tips for Running Your Business’ Instagram


The 2313 Inc Instagram!

2313 Inc. is a business consulting firm based in Detroit, MI, dedicated to client satisfaction and retention. Learn more by visiting our website at http://www.2313inc.com/.

When managing your business’ social media presence, Instagram is probably not the first name to jump out at you. However, just because Instagram isn’t in the “big 4” of Facebook, Twitter, Google+, and LinkedIn, that doesn’t mean you should ignore it. In fact, Instagram is a great platform to promote a wide variety of content. Here’s how you can make the most of your company’s Instagram presence:

Understand your audience

What are the demographics of the people you are trying to reach? Will they be on Instagram? You need to learn who your audience will be so that you can cater your content towards their desires. It can’t be overstated how important audience awareness is.

Avoid over posting!

This follows the same rule as other social media sites: understand the rules of Instagram to figure out how often one should post content, and don’t attempt to exceed the recommended number. One of the worst things that can happen to your business in regards to social media is sinking a lot of time and money into maintaining a page that your customers and follower don’t even like.

Promote your Instagram account on other social media channels

Just as you would with other social media platforms, promote your Instagram account across other channels and on your main website. Your Instagram will need to be nurtured and won’t grow incredibly popular by itself. Let your more established social media accounts help—you may end up gaining followers that you have already acquired on other channels.

Don’t be afraid to borrow tactics

Obviously, you shouldn’t steal anyone’s content, but you should also be willing to observe which tactics have been successful for others and put your own version out into the world. There is no shame in adapting to successful tactics. Just make sure you are making a move that makes sense for your brand and builds customer loyalty—not something that will only provide a few extra favorites and have no lasting effect.

Follow 2313 Inc on Instagram today!

Leader Spotlight: Clare O’Reilly

Leader Spotlight is a chance to get to know a leader at 2313 Inc, including their background and why they deserve the recognition they have earned!

This week’s leader spotlight is on Clare O’Reilly! Clare graduated from Western Michigan Unversity, earning herself a bachelor’s degree in Public Relations. Before joining the 2313 Inc, Clare was the Vice President for her sorority, Alpha Chi Omega.

The team at 2313 Inc team voted Clare Leader of the Week this week! She won due to her being a great example of a hard worker, someone who is committed, and going above and beyond. We are proud of her, and the dedication she has given to the office!

Favorite Quotes: “You miss 100% of the shots you don’t take.” – Wayne Gretzky

2313-Inc-Clare-Leader-Week2 2313-Inc-Clare-Leader-Week